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We have several
convenient ways to order!
Shop online with our secure transaction
Add
the product(s) you wish to purchase to your online shopping cart and follow the checkout process. In our online store,
we gladly accept MasterCard and Visa.
Mail your
order using our printed order form
To
order by mail or fax, please visit our online store and add your
selections to your shopping cart. At checkout, you'll be
given the option to print out your order instead of paying
online. Your order can be faxed (972-421-1669, available
24 hours a day) or mailed to:
Leigh Oliver’s
P.O. Box 8346
Tyler, TX 75711
We
accept Visa and Mastercard, for online or fax orders. Mail
orders can be paid by credit card or check. Your check must
clear before we can ship your order. Once a check is received,
it can take up to seven business days to clear.
Order
Tracking
You will receive an email with your order number and order
details shortly after submitting an online order. If you do not
receive this email confirmation within one hour, please contact
us at
customerservice@leigholivers.com.
When your
order ships, you will receive an email directly from UPS with
the tracking number for each recipient.
Shipping
At
Leigh Oliver’s, we make our queso in small batches each week. We
will ship every Tuesday in insulated cooler packs to provide the freshest product to you
in a timely manner. Orders received after Monday at 12 noon CST
will be processed the following week. We ship UPS Ground or
Two-Day, depending on where you live. We want to make sure you
receive your order fresh before the weekend.
Order
Modifications
If you need to modify an order after it’s been placed, we can
accommodate your request as long as we have not produced or
shipped your order. All requests must be made by email (customerservice@leigholivers.com.)
Please be sure to include your order number with your request.
We will confirm the change by phone or email.
Product
Guarantee
If you are dissatisfied with your purchase, please email us at
customerservice@leigholivers.com.
We request that you
retain all remaining product and packaging materials so we can
best assist you. If your product arrives damaged, we request
that you contact us within 24 hours of receiving your package.
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